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Certificate IV in Youth Work


CHC40413 Certificate IV in Youth Work is a nationally recognised course and National Training Solutions delivers this course to learners who are currently supporting young people in the community and to learners who want to work in the youth sector to address the social, behavioural, health, welfare, developmental and protection needs of young people.

There are 18 units of competency in the CHC40413 Certificate IV in Youth Work and they are delivered in clusters of units.  The course is delivered online and also in a class room setting depending on your circumstances. You will be allocated a trainer to train and support you through your learning journey.


This cluster focuses on communication skills and covers communicating with culturally diverse co-workers and individuals and groups who you will be supporting. You will gain an awareness of Aboriginal and Torres Strait Islander culture and how to apply cultural safety as a youth worker. You will learn communication techniques to build and maintain relationships with individuals, groups and work colleagues based on respect and trust. You will learn how to be cultural sensitive and cultural aware and will also be trained in how to resolve cross cultural conflicts. You will be trained in reflective and active listening, how to demonstrate empathy and the ability to ask appropriate questions to build rapport and identify client’s concerns and needs when supporting individuals in the community and youth work context. Practical application will be required in this cluster.


This cluster will develop your knowledge and skill to ensure you are supporting and delivering services within a legal and ethical framework. This cluster introduces you to the youth and community services sector and covers the legislative requirements including the regulatory requirements when working with children and young people. You will also learn how to resolve an ethical dilemma and to ensure accountability to a code of ethics and code of conduct.


You will develop skills to support and respond to individuals who present with mental health concerns. You will gain an understanding of the philosophies of the mental health sector and how to assess holistically and respond, including how to refer a client who has indicators of mental health concerns. You will develop skills in responding to behaviours of concern including critical incidents that may occur when supporting clients within the community and youth services. Practical application of your skills will be required in this cluster.


This cluster will focus on a community development project. You will be required to identify a need in your community and through consultation with a group of young people you will develop a plan to meet the identified need. This project will develop your skill and knowledge in identifying, planning, facilitating and reviewing a community development group project. You will receive instructions and support from your trainer to complete this cluster. If you are currently working on a project you can use this project to fulfil the requirements of the units.


This cluster focuses on supporting young people in the community services sector. You will develop skills and knowledge in how to support a young person to create positive opportunities in their lives using a strength-based approach. It will also develop your knowledge and skills in the services available and how to ensure that the services match the young person’s needs.


This cluster will develop your knowledge of the issues and challenges young people face including young people at risk of suicide and drug and alcohol concerns.. You will develop your skills in confirming the young person’s developmental status and providing a brief intervention.


CHCCDE003  Work within a community development framework

CHCCOM002  Use communication to build relationships

CHCDIV001  Work with diverse people

CHCDIV002  Promote Aboriginal and/or Torres Strait Islander cultural safety

CHCGRP002  Plan and conduct group activities

CHCLEG001  Work legally and ethically

CHCMHS001  Work with people with mental he alth issues

CHCPRT001  Identify and respond to children and young people at risk

CHCYTH001  Engage respectfully with young people

CHCYTH002  Work effectively with young people in youth work context

CHCYTH003  Support young people to create opportunities in their lives

CHCYTH004  Respond to critical situations

CHCYTH010  Provide services for young people appropriate to the needs and circumstances

HLTWHS001  Participate in workplace health and safety

Suggested Electives

CHCAOD001  Work in an alcohol and other drugs conte xt

CHCDEV001  Confirm client developmental status

CHCCCS003  Increase the safety of individuals at risk of suicide

CHCCCS014 Provide brief interventions


Career Opportunities

Occupational names may include:

  • Community development worker (youth)
  • Youth and family resource officer
  • Indigenous youth worker
  • Youth and family service worker
  • Recreational youth activities worker
  • Youth case worker
  • Residential care worker
  • Youth housing support worker
  • Support worker residential
  • Youth worker
  • Youth alcohol and other drugs worker

Study Options

Flexible commencement dates when enrolment process is completed.

Expected time frame for completion is 18 months and is also dependent on level of existing skills and experience.

Online and Distance
Workshop and Workplace Training
(available based on student numbers and funding allocations in your area).

NSW government funded places are available for this course, Click here for more information on locations, eligibility and start dates.

We are currently delivering CHC40413 Certificate IV in Youth Work course in the following states:
NSW (workshop and online)
All other states (online - please enquire)

Learner Support

National Training Solutions have an understanding of the different learning styles and learning needs of our enrolled learners. We offer individual and group learner support classes to ensure that each learner gains the required knowledge and develops the essential skills to be assessed as competent in each unit of competency the learner is enrolled in.

The trainer assigned to the individual or group is accessible in person, phone, email, and via our online discussion blog. In addition each learner has the opportunity to discuss any learning barriers or challenges that may hinder the successful completion of the course and receive quality support to meet these barriers and challenges.

Payment Plan

National Training Solutions offer a payment plan program to assist you to commence your training journey.

Payment Plan options include: Payment by cluster or payment can be individually negotiated on a fortnightly or monthly basis that suit your payment needs.


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