You will develop a wide range of skills to help those in your community.  The Dual program consists of two nationally recognised qualifications; the CHC42015 Certificate IV in Community Services and the CHC42315 Certificate IV in Chaplaincy and Pastoral Care.  You will study 15 units of competency in total.  You can save time, effort and money when you study both qualifications and could greatly improve your career prospects.

CHC42015 Certificate IV in Community Services
Studying this course will prepare you for work in the Community Services sector. This can include roles such as case work and case management, person-centred support and advocacy for individuals and groups and communities who are impacted by domestic and family violence, homelessness, drug and alcohol and mental health concerns.

CHC42315 Certificate IV in Chaplaincy and Pastoral Care
Studying this course will prepare you to work as a chaplain and/or a pastoral and spiritual care worker. You will develop the skills and knowledge necessary to support the ongoing ethical, moral and spiritual care to clients using a person-centred approach.  You will be required to complete 100 hours of volunteer workplace experience at an organisation that delivers pastoral care or chaplaincy services. This creates an environment where you can apply the theory you have learnt in your studies into chaplaincy and pastoral care practice.

Some students who have enrolled in this dual qualification are now employed as Chaplains in aged care facilities and Wellbeing Support Workers and Chaplains in schools. Other students now work in community and church related vocations.

NTS requires you to complete a Language, Literacy and Numeracy mini test prior to enrolment to demonstrate that you can apply yourself to this level of study.


CHCADV001 Facilitate the interests and rights of clients
CHCCCS004 Assess co-existing needs
CHCCOM002 Use communication to build relationships
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
CHCPRP001 Develop and maintain networks and collaborative partnerships
HLTWHS003 Maintain work health and safety
CHCCCS003 Increase the safety of individuals at risk of suicide
CHCCCS016 Respond to client needs
CHCCCS017 Provide loss and grief support
CHCMHS001 Work with people with mental health issues
CHCPAS001 Plan for the provision of pastoral and spiritual care

CHCPAS002 Provide pastoral and spiritual care (REQUIRED 100 hours Chaplaincy/Pastoral Care Work. Please complete the ‘Chaplain/Spiritual Care Worker details’ table)

CHCPRP003 Reflect on and improve own professional practice
CHCPRT001 Identify and respond to children and young people at risk

The CHC42015 Certificate IV in Community Services and the CHC42315 Certificate IV in Chaplaincy and Pastoral Care are studied over an 18-month period. Your individualised training and assessment plan will include assessment submission deadlines to assist you to keep on track within the time frame allocated. Should you have challenges completing within the allocated time frames, extensions are available on request. You will find this information in the Student Handbook.

Your training and assessment resources are stored in our online platform called ‘Cloud Assess’ and can be accessed when you are connected to the internet. This flexibility helps to fit your study around your work and family commitments whilst remaining within your allocated time frame. You can also print the online resources if you prefer a hard copy learning guide.

You will have access to our online resource library which includes articles and video links to enhance your learning experience and assist you in your research on the topics you are studying.

We have specific training and assessment pathways for both learners who are employed or who volunteer in the community services sector through to learners who have no experience in working in the community. On application, you will be asked to nominate your preferred pathway to enable us to develop your Training and Assessment Plan with your work and lived experience in mind. You can also apply for Recognition of your Prior Learning (RPL) or request a Credit Transfer if you have completed a specific unit previously. This is explained in depth in the Student Handbook.

For each unit of competency, you will be asked to complete a range of assessment tasks that will demonstrate your knowledge and skills on the topic being assessed. These tasks may include questions, written reports, case study analysis, workplace examples and practical demonstrations of your skills. The practical demonstration of your skills will often involve you role playing a scenario that simulates a particular role in the workplace.

On submission of your assessment tasks, we aim to provide you with feedback within 5 working days. This time frame may be extended during school holiday periods.  If your work requires more input or extra content, you will be given extra time to submit.

On enrolment, you will be allocated a qualified trainer with current experience in the community services and chaplaincy sector. Although this course is delivered online, we offer a range of opportunities for you to engage with your allocated trainer. You can ask questions and gain clarification around the content of the course or the assessment tasks. You can also request further training on challenging concepts and how they apply in real life situations. This support can be through a phone call, face to face (depending on your location) or via video link up.

In addition, each learner has the opportunity during the application process to identify any learning barriers or challenges hindering their successful completion of the course and discuss further support options with a member of the training staff.

You will need to have a device to access the internet and a camera for videoing your roleplay assessments. You will also need an email address where we can send you instructions and updates on your studies. Further information about this is in the Student Handbook.


Full Fee  $3240
Payment Options are available and can be selected on application.

If you are applying to enrol in the Dual Qualification as an online student, we can accept your application any time throughout the school year. If you are enrolling into face to face training, the commencement dates will be provided to you on application.

Yes, you can call National Training Solutions on ​1300 161 844, Monday to Friday 9 am to 4 pm. Our staff will be on hand to take your call and may also refer you to an industry trainer who can answer questions on the course content.

How can I apply?

To apply for this course please click on the Apply Now button and you will be emailed the Application Form, Student Handbook and the Course Guide. You may also apply over the phone by calling NTS on 1300 161 844.

Please read the course information in conjunction with the Application Form and Student Handbook.


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As a Registered Training Organisation (91497), we comply with the government’s quality standards. We conduct regular audits to ensure we keep this accreditation and deliver the level of training you deserve.

The Dual Qualification CHC42015 Certificate IV in Community Services and the CHC42315 Certificate IV in Chaplaincy and Pastoral Care  are nationally recognised in Australia.